FC-10-YAH0Q-212-02-12 Specifications |
|
| Brand | Fortinet |
| Model | FC-10-YAH0Q-212-02-12 |
| Service Type | 4-Hour Hardware and Onsite Engineer |
| Service Duration | 1 Year |
| Product Compatibility | FortiSwitch-AX3660S-48XT4QW |
| Onsite Support | Included |
| RMA Type | Premium |
| Engineer Availability | 4-Hour Response Time |
| Service Level Agreement (SLA) | Premium RMA Service |
| FortiCare Requirement | Requires FortiCare Premium or FortiCare Elite |
| Hardware Replacement | Yes, within 4 Hours |
| Onsite Engineer Dispatch | Yes, within 4 Hours |
| 24/7 Support | Depending on FortiCare Subscription |
| Extended Warranty | Available with Subscription |
| Incident Management | Premium Support |
| Configuration assistance? | Provided |
| Software Updates | Available through FortiCare |
| Technical Account Manager (TAM) | Optional with FortiCare Elite |
| Direct Access to Fortinet Support | Yes |
| Resource Library Access | Available |
| Security Alerts and Updates | Included |
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