FC-10-DC1KG-211-02-60 Specifications |
|
| Brand | Fortinet |
| Product Name | FortiDeceptor-1000G |
| Service Type | 4-Hour Hardware Delivery Priority RMA Service |
| Service Duration | 5 Years |
| Model Number | FC-10-DC1KG-211-02-60 |
| Coverage Requirement | Requires FortiCare Premium or FortiCare Elite |
| Service Level | Priority RMA |
| Response Time | 4 Hours |
| Hardware Replacement | Yes |
| Technical Support Access | 24×7 |
| Technical Support Channels | Email, Phone, Web |
| Software Updates | Included |
| Priority Support | Yes |
| Global Coverage | Yes |
| Service Activation | Immediate upon Purchase |
| Renewal Option | Available |
| Onsite Support | Optional |
| Training and Certification Access | Included |
| Incident Management | Yes |
| Escalation Management | Yes |
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