About Us

Zchart Protechs Indonesia provides integrated IT solutions, including hardware, software, communication systems, and professional support services to meet the needs of modern businesses.

ZPI

ZPI was established as a computer networking-software–communication company in Jakarta in 2004. With the support of more Computer and Networking experts, we initially focused on developing and providing hardware-software – services solutions.

Over time, thanks to the trust of our costumer, to our flair for innovation, and to our on-going self development program. ZPI has managed to grow into a Total IT Solutions Company with there divisions. Each focusing on different aspect of the IT business: Hardware, Software, Network Device , and Services.

Firmly committed to costumer satisfaction, ZPI has put an effective costumer-compliant mechanism in place. On line and web-based, our Help-Desk operates around-the clock to provide real time solutions to any problems which our costumers may have with the product they have purchased from us.

Vision

ZPI to be a leading IT and Communications Solution company in Indonesia with the highest reputation for Quality, Innovations, and Costumer Satisfaction for Integrated Total Solution to their diverse and increasing complex IT and Communications needs

Mission

Aware that the wouldn’t have grown into what we are today without the Trust and Satisfaction of our costumers, we will keep up our long-standing commitment to costumer services.

This inevitably means that we shall keep on:

Creating innovative products that does satisfy our costumers diverse and increasingly complex IT and Network and Communications needs.
Upgrading our knowledge and competence in all IT-related areas.
Adapting to rapid developments in the IT world and domestic areas.
Improving our human resources knowledge, skill, and professionalism talents.
Make sure satisfactions with ours protection products and consulting services.

Product Support

Business Support

Product Division

Sales and Marketing

Our sales and marketing team consists of IT and communications professionals with in-depth product knowledge. They not only sell products but also provide the best advice on the type of product that best suits each potential customer's needs.

Operation and Distribution

Our operation and distribution team has three main responsibilities: delivery, installation, and training. We ensure that each customer receives their product on time, is properly installed, and receives basic training on how to operate it.

Customer Support

Customer satisfaction is our top priority, and our Customer Service Team is a testament to that commitment. One of our flagship services is our web-based online Help Desk, which operates 24 hours a day, 365 days a year.

Service & Maintenance Division

Research & Development

Our Research & Development team is tasked with creating innovative software products for a wide range of business application needs.

Quality Assurance (QA)

The Quality Assurance team implements international standard QA procedures to ensure that every service provided is the best and provides maximum satisfaction to customers.

Support Maintenance

Our support and maintenance team ensures that customers' investments in every ZPI product are protected and continue to deliver optimal benefits over the long term. This ensures the continued security of your company's operations and data well into the future.

About Us

ZPI

Vision

Mission

Product Support

Business Support

Product Division

Sales and Marketing

Operation and Distribution

Customer Support

Service & Maintenance Division

Research & Development

Quality Assurance (QA)

Support Maintenance

About Us

Contact

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